Payment processing
Managed Subscriber Services for Publishers & SaaS
Pelcro doesn't just provide software — we provide managed subscriber services that support your subscription operations. Our team handles customer support, subscription fulfillment support, check processing, custom subscription integrations, and operational services for subscriptions so your team can focus on growth.
Trusted by publishers and membership organizations worldwide
For finance teams
Everything you need for 7-star customer service
Pelcro doesn't just provide software, it supports all your subscription operations end-to-end.
Custom subscription integration services
A dedicated account manager to support all your subscription operations
Provide your customers with world class support
Improve customer satisfaction with real-time feedback and support
Subscription integration & support experts
- Custom Integration Services
- When it comes to migrations, integrations, and platform customizations, our team provides custom subscription integration services to help businesses implement and scale their subscription operations.
- 24/7 Technical Support
- Access 24/7 technical support from our managed subscriber services team, ensuring subscription platforms stay operational and responsive.
- Continuous Platform Updates
- Our team continuously improves the platform with new features and operational updates that support managed subscription services and subscriber operations.
Dedicated project manager for subscription operations
- Stay On Schedule
- Having a dedicated account manager ensures your subscription operations stay on schedule, with all onboarding tasks, integrations, and operational workflows clearly organized.
- Single Point of Contact
- Your project manager serves as a single point of contact for custom subscription integrations, onboarding support, platform migrations, and operational services for subscriptions.
Customer service agents to support your subscribers
- World-Class Support
- Provide your customers with world-class phone, email, and chat support through Pelcro's customer support outsourcing services, delivered by trained agents experienced in subscription businesses.
- Custom Service Levels
- Define the service levels you need and our managed subscriber services team will create a support structure that ensures every subscriber interaction is handled efficiently.
- Real-Time Feedback
- Improve customer satisfaction with real-time feedback, support analytics, and reporting that help optimize your subscription customer experience.
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The subscription platform built for publishers.
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